PRIVACY POLICY

Introduction

ReZen Villas ("we," "us," or "our") respects the privacy of our users ("you" or "your") and is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR). This Privacy Policy describes the types of information we collect from and about you when you visit our website, and how we use that information.

Data Controller

ReZen.Villas, Camino del Jurado, 30893 Lorca (Almendricos), Murcia, is the data controller responsible for your personal data collected through this website.

Information We Collect

We may collect the following information from you:

• Personal Information: This may include your name, email address, phone number, and any other information you choose to provide when contacting us through our website forms (e.g., booking inquiries).

• Usage Data: We may collect information about how you use our website. This may include the pages you visit, the links you click, and the searches you perform.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: You may provide your consent for us to use your personal data for a specific purpose, such as sending you marketing communications. (We will clearly request your consent before doing so.)

• Contract: We may need to process your personal data to fulfill a contract with you, such as a booking for one of our villas.

• Legitimate Interests: We may process your data for our legitimate interests, such as improving our website or sending you information about our services. However, we will only do this when our interests are not overridden by your data protection rights.

Your Data Protection Rights

Under the GDPR, you have the following rights regarding your personal data:

• Right to access: You have the right to request a copy of the personal data we hold about you.

• Right to rectification: You have the right to request that we correct any inaccurate personal data we hold about you.

• Right to erasure: You have the right to request that we delete your personal data, subject to certain exceptions (e.g., legal obligations).

• Right to restriction of processing: You have the right to request that we restrict the way in which we process your personal data.

• Right to data portability: You have the right to request that we transfer your personal data to another controller.

• Right to object: You have the right to object to the processing of your personal data, particularly for marketing purposes.

Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law (e.g., tax or accounting purposes).

Security

We take reasonable steps to protect the information you provide to us from loss, misuse, unauthorized access, disclosure, alteration, or destruction. However, no internet or electronic storage system is 100% secure.

Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website.

Contact Us

If you have any questions about this Privacy Policy or your data protection rights, please contact us at info@rezen.villas. You can also lodge a complaint with a supervisory authority if you believe we are not processing your personal data in accordance with the GDPR.